Privacy Policy

Privacy at a Glance

General Information
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on This Website
Who is responsible for data collection on this website?**
The data processing on this website is carried out by the website operator. You can find their contact details in the section “Notice regarding the responsible party” in this privacy policy.

How do we collect your data?
Your data are collected firstly by you providing it to us. This could, for example, be data you enter into a contact form.

Other data are collected automatically or after your consent by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of the page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right at any time to receive information about the origin, recipient, and purpose of your stored personal data free of charge. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Moreover, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

For this and further questions on the subject of data protection, you can contact us at any time.

Analysis Tools and Tools from Third-Party Providers
When visiting this website, your surfing behavior can be statistically evaluated. This is mainly done with so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

Hosting and Content Delivery Networks (CDN)
We host the content of our website with the following provider:

External Hosting
This website is hosted externally. The personal data collected on this website is stored on the servers of the host. This may mainly involve IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated through a website.

External hosting is carried out for the purpose of contract fulfillment towards our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6 Para. 1 lit. f GDPR). If the relevant consent has been requested, the processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Abs. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfill their performance obligations and to follow our instructions with regard to these data.

We use the following host(s):

Google Cloud Servers

Data Processing Agreement

We have entered into a Data Processing Agreement (DPA) for the use of the service mentioned above. This is a legally required contract that ensures the service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Cloudflare
We use the service “Cloudflare.” The provider is Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter “Cloudflare”).

Cloudflare offers a globally distributed content delivery network with DNS. Technically, the information transfer between your browser and our website is routed through Cloudflare’s network. This enables Cloudflare to analyze the traffic between your browser and our website and to act as a filter between our servers and potentially malicious traffic from the Internet. Cloudflare may also use cookies or other technologies to recognize internet users, which are used solely for the purpose described here.

The use of Cloudflare is based on our legitimate interest in the most error-free and secure provision of our web offering (Art. 6 Para. 1 lit. f GDPR).

The data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: [https://www.cloudflare.com/privacypolicy/](https://www.cloudflare.com/privacypolicy/).

For more information on security and data protection at Cloudflare, please visit: [https://www.cloudflare.com/privacypolicy/](https://www.cloudflare.com/privacypolicy/).

Data Processing Agreement
We have entered into a Data Processing Agreement (DPA) for the use of the service mentioned above. This contract is legally required and ensures that the service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

### General Information and Mandatory Information on Data Protection

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this data protection declaration.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the Internet (e.g., when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Notice Regarding the Responsible Entity

The responsible entity for data processing on this website is:

Firmen Name

Email: web@medlingua.de

The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period has been mentioned in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur once these reasons no longer apply.

General Notes on the Legal Basis for Data Processing on This Website

If you have given your consent to data processing, we process your personal data based on Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, in case special categories of data according to Article 9(1) GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also based on Article 49(1)(a) GDPR. If you have consented to the storage of cookies or to access information on your end device (e.g., via device fingerprinting), the data processing is additionally based on § 25(1) TTDSG. The consent can be revoked at any time. If your data is necessary for the performance of a contract or for carrying out pre-contractual measures, we process your data based on Article 6(1)(b) GDPR. Furthermore, we process your data if it is necessary for compliance with a legal obligation based on Article 6(1)(c) GDPR. Data processing can also be based on our legitimate interest according to Article 6(1)(f) GDPR. The specific legal bases in each case are informed in the following sections of this privacy policy.

Data Protection Officer
We have appointed a data protection officer.

MedLingua Germany
Berlin

Phone:
Email: web@medlingua.de

Note on Data Transfer to the USA and Other Third Countries
We use tools from companies based in the USA or other third countries that do not have secure data protection laws. When these tools are active, your personal data may be transferred to and processed in these third countries. We would like to point out that these countries do not guarantee a level of data protection comparable to that of the EU. For example, US companies are obliged to hand over personal data to security authorities without the possibility for the data subject to take legal action against this. Therefore, it cannot be ruled out that US authorities (e.g., intelligence agencies) may process, evaluate, and permanently store your data on US servers for surveillance purposes. We have no influence over these processing activities.

Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 ABS. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21 ABS. 2 GDPR).

Right to File a Complaint with the Competent Supervisory Authority
In the event of breaches of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or place of the alleged infringement. This right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability
You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

Access, Deletion, and Correction
Under the applicable legal provisions, you have the right at any time to free access to your stored personal data, their origin and recipient, and the purpose of data processing and, if necessary, a right to correct or delete this data. For further questions on the subject of personal data, you can contact us at any time.

Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing applies in the following cases:

– If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
– If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
– If we no longer need your personal data, but you need them to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
– If you have lodged an objection pursuant to Art. 21 Abs. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Objection to Promotional Emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

Data Collection on This Website

Cookies

Our website uses “cookies.” Cookies are small data packets and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them yourself or an automatic deletion is carried out by your web browser.

Partially, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.

Cookies that are necessary for the electronic communication process, for providing certain functions you wish to use (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring the web audience) are stored based on Art. 6 Abs. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 Abs. 1 lit. a GDPR and § 25 Abs. 1 TTDSG); consent can be revoked at any time.

You can configure your browser to inform you about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Insofar as cookies from third-party companies or for analysis purposes are used, we will inform you separately within the scope of this privacy policy and, if necessary, ask for consent.

Real Cookie Banner

Our website uses the consent technology of Real Cookie Banner to obtain your consent to store certain cookies on your device or to use specific technologies in compliance with data protection laws and to document this in a data protection-compliant manner. The technology provider is devowl.io GmbH, Tannet 12, 94539 Grafling (hereinafter “Real Cookie Banner”).

Real Cookie Banner is installed locally on our servers, which means that no connection is made to the servers of the Real Cookie Banner provider. Real Cookie Banner stores a cookie in your browser to be able to assign the consents you have given or their revocation. The data collected in this way will be stored until you request us to delete it, delete the Real Cookie Banner cookie yourself, or the purpose for storing the data ceases to exist. Mandatory statutory retention periods remain unaffected.

The use of Real Cookie Banner is to obtain legally required consents for the use of cookies. The legal basis for this is Art. 6 Para. 1 lit. c GDPR.

Contact Form

When you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, are stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 Para. 1 lit. b GDPR, if your request is related to the performance of a contract or is necessary for carrying out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this has been requested; the consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Inquiry via Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

The data sent by you to us via contact requests will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

Communication via WhatsApp

For communication with our customers and other third parties, we also use the instant messaging service WhatsApp. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Communication is encrypted end-to-end (peer-to-peer), preventing WhatsApp or other third parties from accessing the communication content. However, WhatsApp does have access to metadata created during the communication process (e.g., sender, recipient, and time). We also point out that WhatsApp, according to its own statements, shares personal data of its users with its US-based parent company Meta. Further details on data processing can be found in WhatsApp’s privacy policy at: https://www.whatsapp.com/legal/#privacy-policy.

The use of WhatsApp is based on our legitimate interest in communicating as quickly and effectively as possible with customers, prospects, and other business and contractual partners (Art. 6 Para. 1 lit. f GDPR). If the relevant consent has been requested, data processing is carried out exclusively on the basis of the consent; this can be revoked at any time with effect for the future.

The communication content exchanged between us on WhatsApp will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

We use WhatsApp in the “WhatsApp Business” variant.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://www.whatsapp.com/legal/business-data-transfer-addendum.

We have set our WhatsApp accounts so that there is no automatic data synchronization with the address book on the smartphones in use.

We have entered into a Data Processing Agreement (DPA) with the above provider.

Registration on This Website

You can register on our website to use additional features on the site. We use the data entered for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

We use the email address provided during registration to inform you about important changes, such as changes to the scope of the offer or technically necessary changes.

The processing of the data entered during registration is for the purpose of implementing the user relationship established by registration and, if necessary, initiating further contracts (Art. 6 Para. 1 lit. b GDPR).

The data collected during registration will be stored by us as long as you are registered on our website and will thereafter be deleted. Legal retention periods remain unaffected.

Social Media

eRecht24 Safe Sharing Tool

The content on this website can be shared on social networks such as Facebook, Twitter, & Co. in compliance with data protection regulations. This site uses the eRecht24 Safe Sharing Tool for this purpose. This tool establishes direct contact between the networks and users only after users click one of these buttons. Clicking the button constitutes consent within the meaning of Art. 6 Para. 1 lit. a GDPR and § 25 Abs. 1 TTDSG. This consent can be revoked at any time with effect for the future.

This tool does not automatically transfer user data to the operators of these platforms. If the user is logged into one of the social networks, an information window will appear when using the social media buttons from Facebook, Twitter, & Co. that allows the user to confirm the text before sending it.

Our users can share the content of this page in social networks without complete surfing profiles being created by the network operators.

The use of the service is to obtain legally required consents for the use of certain technologies. The legal basis for this is Art. 6 Para. 1 lit. c GDPR.

Analysis Tools and Advertising

Google Tag Manager

We use Google Tag Manager, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. Google Tag Manager itself does not create user profiles, store cookies, or perform any analyses. It is solely for managing and deploying the tools integrated through it. However, Google Tag Manager does capture your IP address, which may also be transmitted to Google’s parent company in the United States.

The use of Google Tag Manager is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and management of various tools on the website. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of TTDSG. Consent can be revoked at any time.

Google Analytics

This website uses features of the web analytics service Google Analytics, provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics allows the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, duration of stay, operating systems used, and the origin of the user. These data are summarized in a user ID and assigned to the respective end device of the website visitor.

Furthermore, we can record your mouse and scroll movements and clicks with Google Analytics. Google Analytics also uses various modeling approaches to supplement the data sets and employs machine learning technologies in data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

This service is used based on your consent according to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Browser Plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information on how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Order Processing

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Google Ads

The website operator uses Google Ads, an online advertising program by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display ads in the Google search engine or on third-party websites when the user enters specific search terms on Google (keyword targeting). Targeted ads can also be displayed based on user data available to Google (e.g., location data and interests) (audience targeting). We, as the website operator, can quantitatively evaluate this data by analyzing, for example, which search terms led to the display of our ads and how many ads led to corresponding clicks.

This service is used based on your consent according to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

Google Conversion Tracking

This website uses Google Conversion Tracking, provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With Google Conversion Tracking, Google and we can recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased frequently. This information is used to generate conversion statistics. We learn the total number of users who clicked on our ads and what actions they performed. We do not receive any information that allows us to identify the user personally. Google itself uses cookies or comparable recognition technologies for identification.

This service is used based on your consent according to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be revoked at any time.

More information on Google Conversion Tracking can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en.

Facebook Pixel

This website uses the visitor action pixel from Facebook for conversion measurement, provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the collected data are also transferred to the USA and other third countries.

This allows the behavior of site visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The collected data are anonymous for us as the operator of this website; we cannot draw any conclusions about the user’s identity. However, the data are stored and processed by Facebook, so a connection to the respective user profile is possible, and Facebook can use the data for its own advertising purposes, according to Facebook’s data usage policy. This allows Facebook to enable the placement of ads on pages of Facebook as well as outside of Facebook. We, as the site operator, have no control over this use of data.

This service is used based on your consent according to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

As far as personal data are collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The subsequent processing by Facebook is not part of the joint responsibility. The obligations we share have been set out in an agreement on joint processing. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for the data protection-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook’s products. Data subject rights (e.g., requests for information) regarding the data processed by Facebook can be asserted directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

In Facebook’s privacy notices, you can find further information on protecting your privacy: https://de-de.facebook.com/about/privacy/.

You can also deactivate the “Custom Audiences” remarketing feature in the Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do so, you must be logged in to Facebook.

If you do not have a Facebook account, you can opt-out of Facebook-based advertising on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

Facebook Conversion API

We have integrated Facebook Conversion API on this website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the collected data are also transferred to the USA and other third countries.

Facebook Conversion API allows us to capture the interactions of the website visitor with our website and pass them on to Facebook to improve advertising performance on Facebook.

In particular, the time of the call, the called webpage, your IP address, and your user agent, as well as possibly further specific data (e.g., purchased products, value of the shopping cart, and currency) are captured. A complete overview of the capturable data can be found here: https://developers.facebook.com/docs/marketing-api/conversions-api/parameters.

This service is used based on your consent according to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be revoked at any time.

In Facebook’s privacy notices, you can find further information on protecting your privacy: https://de-de.facebook.com/about/privacy/.

Data Processing Agreement

Facebook Custom Audiences

We use Facebook Custom Audiences, provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

When you visit or use our websites and apps, take advantage of our free or paid offers, transmit data to us, or interact with our company’s Facebook content, we collect your personal data. If you give us consent to use Facebook Custom Audiences, we will transmit this data to Facebook, which will then be able to display relevant advertising to you. Furthermore, your data can be used to define target audiences (Lookalike Audiences).

Facebook processes this data as our data processor. Details can be found in Facebook’s usage agreement: https://www.facebook.com/legal/terms/customaudience.

The use of this service is based on your consent under Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://www.facebook.com/legal/terms/customaudience and https://www.facebook.com/legal/terms/dataprocessing.

Newsletter Data

If you wish to receive the newsletter offered on the website, we require an email address from you, as well as information that allows us to verify that you are the owner of the provided email address and agree to receive the newsletter. Further data is not collected or is collected only on a voluntary basis. We use newsletter service providers described below for processing newsletters.

Mailchimp with Disabled Success Measurement

This website uses the services of Mailchimp for sending newsletters. The provider is the Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

Mailchimp is a service that can be used to organize and analyze the sending of newsletters. If you enter data for the purpose of subscribing to the newsletter (e.g., email address), it will be stored on Mailchimp’s servers in the USA. We have disabled the success measurement with Mailchimp, so Mailchimp will not evaluate your behavior when opening our newsletters.

If you do not want your data to be transferred to Mailchimp, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message.

The processing of your data is based on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

Data stored by us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you are removed from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://mailchimp.com/eu-us-data-transfer-statement/ and https://mailchimp.com/legal/data-processing-addendum/#Annex_C_-_Standard_Contractual_Clauses.

After you are removed from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist, if necessary, to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is indefinite. You can object to the storage if your interests outweigh our legitimate interest.

For more information, see Mailchimp’s privacy policy at: https://mailchimp.com/legal/terms/.

Data Processing Agreement

Plugins and Tools

YouTube with Enhanced Privacy

This website embeds videos from the website YouTube. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in enhanced privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the enhanced privacy mode does not necessarily exclude the sharing of data with YouTube partners. Thus, YouTube – regardless of whether you watch a video – establishes a connection to the Google DoubleClick network.

As soon as you start a YouTube video on this website, a connection to YouTube’s servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube can store various cookies on your device or use comparable recognition technologies (e.g., device fingerprinting) after starting a video. This way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness, and prevent fraud attempts.

If you start a YouTube video, further data processing operations may be triggered over which we have no control.

The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If the corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g., device fingerprinting) within the meaning of TTDSG. Consent can be revoked at any time.

For more information on data protection at YouTube, see their privacy policy at: https://policies.google.com/privacy?hl=en.

Google Fonts (Local Hosting)

This site uses Google Fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally. A connection to Google’s servers does not take place.

For more information about Google Fonts, visit https://developers.google.com/fonts/faq and Google’s privacy policy: https://policies.google.com/privacy?hl=en.

Google Maps

This page uses the map service Google Maps, provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the features of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this page has no influence on this data transfer. When Google Maps is activated, Google may use Google Fonts for the purpose of uniform font display. When you access Google Maps, your browser loads the necessary web fonts into your browser cache to display texts and fonts correctly.

The use of Google Maps is in the interest of making our online offerings appealing and to facilitate the location of places specified by us on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If the corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g., device fingerprinting) within the meaning of TTDSG. The consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

For more information on how to handle user data, refer to Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to check whether data entry on this website (e.g., in a contact form) is done by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g., IP address, duration of the website visit, or mouse movements made by the user). The data collected during the analysis are forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not advised that an analysis is taking place.

The storage and analysis of the data are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offers from abusive automated snooping and SPAM. If the corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g., device fingerprinting) within the meaning of TTDSG. The consent can be revoked at any time.

Further information about Google reCAPTCHA can be found in Google’s privacy policy and terms of use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

Wordfence

We have integrated Wordfence on this website. The provider is Defiant Inc., Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter “Wordfence”).

Wordfence is used to protect our website from unwanted access or malicious cyber-attacks. For this purpose, our website establishes a permanent connection to Wordfence’s servers so that Wordfence can match its databases with the accesses made on our website and possibly block them.

The use of Wordfence is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the most effective protection of its website against cyber-attacks. If the corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g., device fingerprinting) within the meaning of TTDSG. The consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://www.wordfence.com/help/general-data-protection-regulation/.

Data Processing Agreement

eCommerce and Payment Providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the establishment, content design, and modification of our contractual relationships. Personal data about the use of this website (usage data) are collected, processed, and used only to the extent necessary to enable the user to utilize the service or to bill the user. The legal basis for this is Art. 6(1)(b) GDPR.

Customer data collected will be deleted after completion of the order or termination of the business relationship and the expiration of any statutory retention periods. Legal retention periods remain unaffected.

Data Transfer at the Conclusion of the Contract for Services and Digital Content

We only transfer personal data to third parties if this is necessary within the framework of contract processing, for example, to the bank entrusted with payment processing.

Further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without explicit consent, for example, for advertising purposes.

The basis for data processing is Art. 6(1)(b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Payment Services

We integrate third-party payment services on our website. When you make a purchase from us, your payment data (e.g., name, payment amount, account details, credit card number) are processed by the payment service provider for the purpose of payment processing. The respective contractual and privacy policies of the providers apply to these transactions. The use of payment service providers is based on Art. 6(1)(b) GDPR (contract processing) and in the interest of a smooth, convenient, and secure payment process (Art. 6(1)(f) GDPR). If consent has been requested for specific actions, Art. 6(1)(a) GDPR serves as the legal basis for data processing; consent can be revoked at any time for the future.

We use the following payment services/payment service providers within this website:

Stripe

The provider for customers within the EU is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (“Stripe”).

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://stripe.com/privacy and https://stripe.com/guides/general-data-protection-regulation.

For more details, please read Stripe’s privacy policy at the following link: https://stripe.com/privacy.

10. Audio and Video Conferences

Data Processing

For communication with our customers, we use online conference tools, among other things. The specific tools we use are listed below. When you communicate with us via video or audio conference over the Internet, your personal data are collected and processed by us and the provider of the respective conference tool.

The conference tools collect all data you provide/use to use the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, the start and end (time) of participation in the conference, number of participants, and other “context information” related to the communication process (metadata).

Additionally, the provider of the tool processes all technical data required for the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.

If content is exchanged, uploaded, or otherwise made available within the tool, it is also stored on the servers of the tool providers. Such content includes, especially, cloud recordings, chat/ instant messages, voicemail uploaded photos and videos, files, whiteboards, and other information shared while using the service.

Please note that we do not have complete influence over the data processing operations of the tools used. Our possibilities largely depend on the company policy of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the tools used, listed below this text.

Purpose and Legal Bases

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Moreover, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). If consent has been requested, the tools are used on the basis of this consent; consent can be revoked at any time with effect for the future.

Data Retention Period

Data directly collected by us via the video and conference tools will be deleted from our systems as soon as you request us to delete them, revoke your consent to storage, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence over the retention period of your data stored by the operators of the conference tools for their own purposes. For details, please directly contact the operators of the conference tools.

Conference Tools Used

We use the following conference tools:

Zoom: Provider of this service is Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. See Zoom’s privacy policy for details on data processing: https://zoom.us/privacy. Data transfer to the USA is based on the EU Commission’s standard contractual clauses. More details can be found here: https://zoom.us/privacy.
Microsoft Teams: We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For details on data processing, refer to Microsoft Teams’ privacy policy: https://privacy.microsoft.com/privacystatement.

Data Processing Agreement

We have entered into Data Processing Agreements (DPA) for the use of the services mentioned above. These are legally required contracts that ensure the services process the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

11. Our Own Services

Handling Applicant Data

We offer you the opportunity to apply to us (e.g., via email, postal mail, or online applicant form). Below, we inform you about the scope, purpose, and use of your personal data collected during the application process. We assure you that the collection, processing, and use of your data will occur in compliance with the applicable data protection law and all other legal requirements and that your data will be treated with strict confidentiality.

Scope and Purpose of Data Collection

If you send us an application, we process your related personal data (e.g., contact and communication data, application documents, notes during interviews, etc.) as far as it is necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6(1)(b) GDPR (general contract initiation), and – if you have given your consent – Art. 6(1)(a) GDPR. The consent can be revoked at any time. Your personal data will only be disclosed within our company to individuals involved in processing your application.

If the application is successful, the data you submit will be stored in our data processing systems on the basis of § 26 BDSG and Art. 6(1)(b) GDPR for the purpose of executing the employment relationship.

Data Retention Period

If we cannot make you a job offer, you reject a job offer, or withdraw your application, we reserve the right to retain the data you have submitted based on our legitimate interests (Art. 6(1)(f) GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). Afterwards, the data is deleted, and the physical application documents are destroyed. The retention serves in particular as evidence in the case of a legal dispute. If it is evident that the data will be required after the 6-month period expires (e.g., due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.

Longer retention may also occur if you have given your consent (Art. 6(1)(a) GDPR) or if statutory retention obligations prevent deletion.

Admission to the Applicant Pool

If we do not make you a job offer, there may be the possibility to include you in our applicant pool. If you are admitted to the applicant pool, all documents and information from the application will be transferred to the applicant pool in order to contact you in case of suitable vacancies.

Admission to the applicant pool is based solely on your explicit consent (Art. 6(1)(a) GDPR). The submission of consent is voluntary and is not related to the current application process. The affected person can revoke his consent at any time. In such a case, the data from the applicant pool will be irrevocably deleted, provided there are no legal reasons for storage.

The data from the applicant pool will be irrevocably deleted no later than two years after consent has been granted.